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Privacy Policy

The policy set forth below describes how we collect, use, disclose, and safeguard personal information obtained through the Website (“Privacy Policy”). The Website is intended for use solely within the United States. Capitalized terms used but not defined in this Privacy Policy shall have the meanings set forth in Terms of Use.

Please read and consider our privacy policy carefully. By using the Website, you agree to accept and comply with this Privacy Policy. The Foundation reserves the right to change or update this privacy policy at any time (without advance notice). Any edits or amendments will be posted here. Your continued use of the Website following the posting of the revised Privacy Policy means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

PHI

To the extent personal information that includes protected health information (PHI) is maintained on the Website, our access, exchange, use, and disclosure of such PHI is done so in accordance with applicable legal and contractual requirements and is described in our Joint Notice of Privacy Practice, which can be found here.

The Website may provide you access to PHI and other confidential data. The Foundation maintains administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of this information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.

The use and disclosure of PHI is governed by the Business Associate Agreement and service agreements between The Foundation and your organization, and by applicable law.

You acknowledge that:

  • You may access PHI and confidential information through the Website
  • You are responsible for protecting any information you access
  • You will comply with your organization’s policies regarding data access and handling
  • Unauthorized access, use, or disclosure of PHI may result in termination of access and may be subject to civil and criminal penalties under applicable law
  • You will promptly notify The Foundation if you become aware of any security incident or potential breach involving the Website or the information accessed through them

Site Visitor Information Which May Be Collected and Stored. The Foundation may automatically collect certain usage information from your device when you visit the Website. This information may include information about:

  • Your internet service provider (ISP).
  • Your domain name.
  • The date and time you accessed our Website.
  • The pages you visit.
  • The internet address from which you linked to our Website.

We may collect this data, from time to time for statistical purposes and to help make our Website more useful to visitors. We cannot identify you from this information.

Personal Information Provided by You. At this time, The Foundation does not automatically collect any personally identifiable information from the Website. We obtain personally identifiable information about you only if you choose to give us this information. For example, if you send us an email or complete an online information form, either now or at some future time, and send that to us electronically, we will use the information you send only for the intended purposes identified on the form or within the body of your message.

Types of personally identifiable information we ask you to provide may include (but are not limited to) the following:

  • Name
  • Address
  • Zip/postal code
  • Telephone number
  • Occupation
  • Email address
  • Credit card number and expiration date (for online purchases or donations)

Use of Personal Information. If you provide personally identifiable information, The Foundation may use that information in one or more of the following ways:

The Foundation may allow access to personally identifiable information by certain third parties that provide technical (or other) services (for example, credit card processing services). However, third parties retained by The Foundation to provide such services are obligated by applicable agreements with The Foundation to maintain the confidentiality of this information as we describe and are not authorized to use this information for any purpose other than providing those contracted services.

We may disclose the personal information we collect through the Website, when we, in good faith, believe disclosure is appropriate to comply with law (or a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce the Terms of Use or other agreements with you; or to protect the rights, property or safety of The Foundation, our users, or others.

The Foundation may use your name and postal address to send you information advising you of our announcements from our group, such as new physicians, new office locations or other information we believe may be of interest to you or provide you educational benefit.

The Foundation may use personally identifiable information for internal purposes, such as tracking demographic data to make this Website more useful to our visitors. The Foundation  will disclose personally identifiable information if required by law to do so.

Except as identified above, The Foundation will not make your name and postal address available to any other organization.

What About Cookies, Other Information, and Websites?

The Website uses cookies and similar technologies to enable core functionality, analyze site usage, and improve your experience. A “cookie” is a small set of computer data that allows us to maintain records of the activities of users visiting the Website and/or our networks. Cookies may be used to improve security and function of the Website as well as to  customize the delivery of content based on your usage patterns, interests, or location. The cookies do not identify users by name however they may identify the IP address of the device you are using.

The Foundation uses third party service providers, such as Google Analytics, and cookies in order to improve our service, user experience, and to analyze how the Website is used. Aside from your device’s Internet Protocol address (IP address), which can disclose your general location, the information collected by Google Analytics is anonymized traffic data including length of stay on the Website, browser information, and device information. The collected information is used to provide an overview of how people are accessing and using the Website. For information about how Google Analytics uses data when you use partners’ sites or apps see https://policies.google.com/technologies/partner-sites.

On your device, you may refuse to accept browser cookies by activating the appropriate setting, and you may have similar capabilities on your device in the preferences for your operating system or browser. Most browsers allow you to control cookies through their settings, including blocking or deleting them. You may also opt out of certain Google services using Google’s opt-out tools at https://tools.google.com/dlpage/gaoptout. Note that disabling cookies may affect the functionality of our Website.

If you choose to turn off cookies, you may still be able to access areas of our Website. Once the cookie feature on your browser is turned off, you might have to “refuse” a cookie each time you encounter one while using our Website.

What About Third Party Sites or Applications?

This Privacy Policy applies only to the Website. In accessing our Website you may access portions which contain functions or content licensed by third parties. How such third parties collect, use and share personal information that they collect about you or that you provide to them is solely governed by such third party and any applicable license terms, terms of use or privacy policy. We are not responsible for the content or privacy practices of external internet sites or applications and recommend that you read the privacy policy of external sites and applications before disclosing any personal information. Further, the inclusion of any link does not imply endorsement by The Foundation of that website.

Security

While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to us and you are solely responsible for maintaining the secrecy of any passwords or other account information.

Mobile Information and SMS Communications

As you use the Website, you may have the option of receiving Short Message Service (SMS), or texts (electronic communications) (collectively “Messages”). The Foundation may communicate with patients and customers via such Messages for a variety of reasons such as:

  • Appointment confirmations
  • Appointment reminders
  • Service notifications

Data Rates from your wireless carrier may apply to your receipt of such messages. Any costs incurred as a result are your responsibility. Messages may come from us directly and/or from third parties on our behalf.

By providing your mobile number, you agree to receive live, pre-recorded and artificial voice and electronic communications and by providing your e-mail address you agree to receive e-mail and agree that the that the device(s) and account(s) that will receive the electronic communications are appropriately secured. Messaging frequency varies.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with our services. We may share your personal information, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to Website providers, phone companies, and any other vendors who assist us in the delivery of text messages.

You may cancel SMS communications at any time by texting STOP to 1-866-426-5858. After sending STOP, you will receive confirmation that you have been unsubscribed. You will no longer receive text messages from us unless you opt in again. For additional assistance, email patrickschaecher@goodmancampbell.com.

Your State Privacy Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. For example, if you live in, among other states, California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, your state has a law in effect to provide its residents with specific rights regarding their personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Additionally, some states may provide you with a right to Opt-out of the sale or sharing of personal information about you to third parties.  We do not collect personal data for the purpose of sale or sharing.

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
  • Nondiscrimination: We will not discriminate or retaliate against you for exercising any of the rights listed above.

How to Exercise Your Rights. If you would like to exercise any of your rights described in this Privacy Policy, you may email us the information provided in this Section.

  • To exercise your opt‑out rights, please email the address above with the subject line: “Opt‑Out Rights”.
  • To designate an agent to exercise your rights on your behalf or, if you are a guardian or conservator, to exercise rights on behalf of another, please use the above contact methods.
  • If you choose to contact us directly by any of the methods listed above, you will need to provide us with:
    • Enough information to identify you;
    • Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill); and
    • A description of what right you want to exercise and the information to which your request relates.
  • If we cannot verify that the person making the request is the person about whom we have collected information or is someone authorized to act on such person’s behalf, then we are not obligation to provide information.
  • Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

Responding to Requests. We endeavor to substantively respond to a verifiable request within forty-five (45) days of its receipt. If reasonably necessary, depending on the type and complexity of the request, we may extend the response time for another forty-five (45) days, so as long as we notify you within the first forty-five (45) day period.

  • If we decline to take action regarding your request, we will endeavor to notify you within forty-five (45) days of our receipt of the request. When we do so we will provide a justification for not taking action and provide information on whether there is an appeal process and how to initiate such process.
  • You can request information free of charge twice per year. Depending on your state of residence, any subsequent requests within a twelve (12) month period may result in a reasonable fee not to exceed the actual cost of providing a copy, printout, or photograph of the record in a format other than a standard page.

COPPA Compliance

The Platform is not directed at children under the age of 13. We comply with the Children’s Online Privacy Protection Act (“COPPA”) and do not knowingly permit registration or submission of personally identifiable information by anyone under 13 years of age without verification of parental consent. If you believe information of a child under 13 has been submitted, please advise us in writing and we will delete it. If we learn that a child has provided personal information, except as required and authorized by law, we will delete that information from our system.

For More Information. If you have questions about the Privacy Policy, please contact us at:

Privacy Officer

Goodman Campbell Brain and Spine

13345 Illinois St.

Carmel, IN 46032

Phone: 1-888-225-5464

 

Last update of this Policy: September 29, 2026

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